1. Introduction

Pak Game is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our gaming platform and services. By using Pak Game, you consent to the data practices described in this policy.

This policy applies to all users of the Pak Game platform, including those who access our services through mobile applications, websites, or any other means. We are committed to transparency in our data practices and will notify you of any material changes to this policy.

Your privacy is fundamental to our mission of providing a safe and secure gaming environment. We implement industry-standard security measures to protect your personal information and ensure that your gaming experience remains private and secure.

2. Information We Collect

We collect various types of information to provide and improve our gaming services. The information we collect can be categorized as follows:

2.1 Personal Information

When you register for an account or use our services, we may collect the following personal information:

• Full name and contact information (email address, phone number)
• Date of birth and age verification information
• Payment and banking information for withdrawals
• Government-issued identification for verification purposes
• Profile information and preferences

2.2 Gaming and Usage Data

We automatically collect information about your gaming activities and platform usage:

• Game scores, achievements, and performance statistics
• Time spent on games and platform features
• In-game purchases and transactions
• Referral activities and rewards earned
• Communication with customer support

2.3 Technical Information

We collect technical data to ensure platform security and functionality:

• Device information (model, operating system, unique identifiers)
• IP address and location data
• Browser type and version
• App version and crash reports
• Network connection information

3. How We Use Your Information

We use the collected information for various purposes to provide and improve our services:

3.1 Service Provision

• Creating and managing your gaming account
• Processing gaming transactions and withdrawals
• Providing customer support and assistance
• Managing referral programs and rewards
• Ensuring platform security and preventing fraud

3.2 Platform Improvement

• Analyzing user behavior to improve game features
• Developing new games and platform features
• Optimizing user experience and interface design
• Conducting research and analytics
• Identifying and fixing technical issues

3.3 Communication

• Sending important account notifications
• Providing updates about new features and games
• Sharing promotional offers and rewards
• Responding to customer inquiries and support requests
• Sending security alerts and account verification messages

4. Information Sharing and Disclosure

We are committed to protecting your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform:

• Payment processors for secure financial transactions
• Cloud hosting providers for data storage and security
• Analytics services to improve platform performance
• Customer support tools and services
• Fraud detection and prevention services

4.2 Legal Requirements

We may disclose your information when required by law or to protect our rights:

• Compliance with legal obligations and court orders
• Protection of platform security and user safety
• Investigation of suspected fraud or illegal activities
• Enforcement of our Terms and Conditions
• Protection of intellectual property rights

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such changes and ensure that your privacy rights are protected.

5. Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction:

5.1 Security Measures

• Encryption of data in transit and at rest
• Multi-factor authentication for account access
• Regular security audits and vulnerability assessments
• Secure data centers with physical security controls
• Employee training on data protection practices

5.2 Data Retention

We retain your personal information only for as long as necessary to provide our services and comply with legal obligations. Data retention periods vary based on the type of information and its purpose:

Data Type	Retention Period	Purpose
Account Information	Active account + 7 years	Service provision and legal compliance
Transaction Records	7 years	Financial reporting and audit
Gaming Activity	3 years	Platform improvement and analytics
Technical Logs	1 year	Security monitoring and troubleshooting

6. Your Privacy Rights

We respect your privacy rights and provide you with control over your personal information:

6.1 Access and Control

• Access your personal information stored in our systems
• Update or correct inaccurate information
• Request deletion of your account and associated data
• Opt-out of marketing communications
• Control privacy settings and preferences

6.2 Data Portability

You have the right to receive a copy of your personal information in a structured, machine-readable format. This allows you to transfer your data to other services if desired.

6.3 Consent Management

You can withdraw your consent for data processing at any time, except where processing is necessary for service provision or legal compliance. Withdrawing consent may affect your ability to use certain platform features.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your gaming experience and improve our platform:

7.1 Types of Cookies

• Essential Cookies: Required for platform functionality and security
• Performance Cookies: Help us understand how users interact with our platform
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Provide insights into platform usage and performance

7.2 Cookie Management

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect platform functionality and your gaming experience.

8. Children's Privacy

Pak Game is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

Parents or guardians who believe their child has provided us with personal information should contact us immediately. We will work with them to remove the information and ensure compliance with applicable laws.

9. International Data Transfers

Your personal information may be transferred to and processed in countries other than Pakistan. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

When we transfer data internationally, we rely on adequacy decisions, standard contractual clauses, or other appropriate safeguards as required by applicable law.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our platform
• Sending email notifications to registered users
• Displaying prominent notices on our platform
• Updating the "Last Updated" date at the top of this policy

We encourage you to review this policy periodically to stay informed about how we protect your information.