Frequently Asked Questions
Find answers to common questions about Pak Games. Can't find what you're looking for? Contact our support team.
General Questions
Is Pak Games real or fake?
Pak Games is 100% real and legitimate. We have been operating since 2024 and have paid over ₨10 crore to Pakistani users. Thousands of users withdraw their earnings daily to JazzCash and EasyPaisa without any issues. You can check user reviews and testimonials on our social media channels.
Is Pak Games legal in Pakistan?
Pak Games operates as an entertainment platform. We recommend users to check and comply with local regulations in their area. Our platform is designed for users aged 18 and above only.
How do I download Pak Games app?
Visit our official download page at pak.game/download. Click the download button, enable "Install from Unknown Sources" in your phone settings, and install the APK file. The app is free and only 18MB in size.
What devices are supported?
Pak Games supports all Android devices running Android 5.0 (Lollipop) or higher. This includes Samsung, Huawei, Xiaomi, Oppo, Vivo, Realme, OnePlus, and most other Android phones.
Account & Login
How do I create an account?
Download the Pak Games app, open it, and tap "Register". Enter your mobile number, verify with OTP, create a password, and your account is ready. You'll receive ₨5000 welcome bonus instantly!
How do I login to Pak Games?
Open the Pak Games app, enter your registered mobile number and password, then tap "Login". If you forgot your password, use the "Forgot Password" option to reset it via OTP.
I forgot my password. How do I reset it?
Tap "Forgot Password" on the login screen, enter your registered mobile number, receive the OTP via SMS, and create a new password. Your account and funds will remain safe.
Can I have multiple accounts?
No, each user is allowed only one account. Creating multiple accounts violates our terms and may result in account suspension and forfeiture of funds. Use one account per person.
My account is locked. What should I do?
Accounts can be locked after multiple failed login attempts. Wait 30 minutes and try again, or contact our support team via WhatsApp for immediate assistance.
Deposits
What is the minimum deposit amount?
The minimum deposit amount is ₨100. There is no maximum deposit limit. You can deposit as much as you want to play.
What payment methods are accepted?
We accept JazzCash, EasyPaisa, and bank transfers. JazzCash and EasyPaisa deposits are processed instantly. Bank transfers may take 1-2 hours.
How long do deposits take?
JazzCash and EasyPaisa deposits are credited instantly (within 1-2 minutes). Bank transfers may take up to 2 hours during business hours.
My deposit didn't arrive. What should I do?
First, check your transaction history in the app. If the deposit is not showing after 30 minutes (for mobile wallets) or 4 hours (for bank transfer), contact our support with your transaction ID and screenshot.
Withdrawals
What is the minimum withdrawal amount?
The minimum withdrawal amount is ₨500. There is no maximum limit - you can withdraw all your earnings at once if you wish.
How long do withdrawals take?
Most withdrawals to JazzCash and EasyPaisa are processed within 24 hours. Bank transfers may take 24-48 hours. During peak times, it may take slightly longer.
What withdrawal methods are available?
You can withdraw to JazzCash, EasyPaisa, or any Pakistani bank account. Make sure the account name matches your Pak Games account name.
Why is my withdrawal pending?
Withdrawals may be pending due to: verification requirements, high traffic, or incomplete account information. Large withdrawals may require additional ID verification. Contact support if pending for more than 48 hours.
Are there any withdrawal fees?
Pak Games does not charge withdrawal fees. However, your bank or mobile wallet provider may charge a small fee for receiving funds.
Games
What games are available on Pak Games?
We offer Color Prediction, Lottery, Aviator, Teen Patti, and more. New games are added regularly. Each game has different rules and winning potential.
How do I play Color Prediction?
Open the Color Prediction game, wait for the betting period, choose a color (Red, Green, or Violet), enter your bet amount, and wait for the result. If your color is selected, you win!
Are the games fair?
Yes, all our games use certified Random Number Generators (RNG) to ensure fair outcomes. Results are completely random and cannot be manipulated by anyone.
What is the minimum bet amount?
The minimum bet varies by game, but typically starts from ₨10. Maximum bets can go up to ₨10,000 or more depending on the game.
Referral Program
How does the referral program work?
Share your unique referral code with friends. When they register and play, you earn 30% commission on their gaming activity. You also earn 20% from Level 2 and 10% from Level 3 referrals.
Where do I find my referral code?
Your referral code is available in the "Profile" or "Invite Friends" section of the app. You can also generate a shareable link from there.
When do I get my referral commission?
Commission is credited instantly to your wallet when your referrals play games. You can track all your referral earnings in the "Referral" section of the app.
Is there a limit on referrals?
No limit! You can refer as many friends as you want and earn unlimited commission. Top referrers earn ₨1 lakh+ monthly through referrals alone.
Bonuses & Rewards
What is the welcome bonus?
New users receive ₨5000 welcome bonus upon registration. This bonus is credited instantly and can be used to play games.
How do I claim daily bonuses?
Simply login to the app every day and visit the "Bonus" or "Rewards" section. Tap to claim your daily bonus. Consecutive logins give bigger bonuses!
Are there any wagering requirements?
Yes, bonuses typically have wagering requirements before withdrawal. Check the specific terms for each bonus in the app.
Do bonuses expire?
Yes, most bonuses have an expiration period (usually 7-30 days). Use them before they expire to maximize your earnings.
Security
Is my money safe on Pak Games?
Yes, we use bank-level 256-bit SSL encryption to protect all transactions and personal data. Your funds are stored securely and can be withdrawn anytime.
How do I keep my account secure?
Use a strong unique password, never share your login credentials, enable any available 2FA options, and only login from secure networks. Never share OTPs with anyone.
Someone is asking for my password. Is it Pak Games?
NO! Pak Games will NEVER ask for your password via call, SMS, or WhatsApp. This is likely a scam. Report such messages immediately and never share your password.
Still Need Help?
Our support team is here to assist you 24/7